An enterprise contact-centre platform you deploy on your own servers. One licence covers the software, every feature in your edition, and support — you keep full control of your telephony and data.
Per-agent rates shown; a fixed platform fee applies per deployment. Build an exact quote — one instance or many — below.
Every edition includes the core dialer, inbound/IVR, CRM, dispositions and reporting.
* Client-provided: Zendesk, omnichannel channels (WhatsApp/SMS/email BSP), Call Monetization, and any third-party API accounts & keys are supplied by the client. Hottrix provides the software integration only.
Configure an instance — name it, pick edition, agents, support and modules — then add it to your cart. Add as many instances as you run; the cart totals everything in monthly and yearly.
Attach to any edition from Enterprise up. Tick several and the set is discounted automatically. Any required third-party APIs are client-provided.
You own your infrastructure, integrations and data end-to-end.
Both are subscriptions covering licence, updates and support. Monthly is pay-as-you-go. Yearly is billed once a year with 2 months free (pay for 10).
Yes. Each instance can take its own edition, agents, SLA and modules. Add each to the cart; the cart shows every instance's cost and the combined monthly and yearly totals, and you can print or download the quote.
Hosting and telephony, plus your own Zendesk, omnichannel channel accounts, Call Monetization API and any third-party API keys. Hottrix provides the software and its integration.
Billed per concurrent seat — license only the agents logged in at the same time.
Build your cart above, print or download it, and send it to us — we'll confirm the sizing and issue a formal proposal.
Prices in INR. Software & support only — telephony, hosting, Zendesk, omnichannel and all third-party APIs are on your account. Indicative pricing; final quote issued per deployment. © Hottrix